At TEAM, customer service is always a top priority. It’s our goal to make your event as successful as possible, while offering top-of-the-line on-site and off-site support. But don’t just take it from us! Our valued clients have shared their feedback about their experiences with the TEAM team and the exceptional service provided by our staff.
Quick and helpful responses
We understand that timely and efficient communication is crucial when managing events. Our clients have praised our ability to respond swiftly to their needs.
“I… feel that whenever we need assistance, the support team has always been available and proactive to assist with any requests via phone or email,” Darien, a valued client, said.
The ability to reach out and receive prompt help has been a cornerstone of our service, ensuring that every detail is handled with care.
“Since I worked with all of you, I was impressed with the team and their ability to multi-task and answer any questions that were thrown towards them,” a client, Deb, said.
Our team’s agility and readiness to tackle any challenge have made a significant difference in our clients’ event planning process.
Work with clients and attendees
Our commitment to problem solving ensures that we address customer issues and concerns effectively and efficiently, aligning with what our clients and their attendees expect.
“Your responsiveness and guidance in using TEAM have been greatly appreciated,” said Lori. “Not only do you explain the steps, but you provide snapshots of the process.”
The level of care and understanding we provide is a direct result of our staff’s comprehensive skill set.
“I would like to say that working with you and your team has been a pleasure,” Karyl said. “Everyone is always ready to help, and you all are Teflon in trying situations! The care that everyone takes is outstanding and appreciated. I know I can always count on support.”
This reflects our dedication to making sure our team is well-prepared to handle any situation with poise.
Level of preparedness and professionalism
Our clients have highlighted how our thorough preparation and professional approach contribute to the smooth execution of their events.
“I have nothing but high praise for the support team. I genuinely wish that you all were able to attend our events because they would run significantly smoother,” Darien said.
Our clients’ place trust in our ability to deliver outstanding service, and we do everything in our power to deliver.
“As we got closer to the conference, I appreciated being able to send you an email and have you fix whatever was needed in our system. That was so helpful,” said Deb.
This feedback reflects the importance we place on being detail-oriented and responsive, particularly during critical moments in the event planning process.
Bottom line, TEAM is for you
TEAM is the right decision for your event’s needs. Contact us today to set a demonstration to let us show you that TEAM is right for you!