Vicki, Event Manager
One TEAM. Many Solutions.
More than 30 years of proven experience.
ISSI provides the software that manages the registration and appointment scheduling for many large and small events around the world. Our relationship with many of our clients spans years, sometimes decades and this speaks volumes about our ongoing commitment to provide outstanding software solutions as well as customer support. Infinite Software Solutions, Inc. has more than 25 years of proven experience in the field of event management and pre-scheduled appointment matching. Our TEAM™ software system coupled with our extensive industry experience and superior customer service, make ISSI the best solution for every event managers needs.
With so many events under our belt, we have had the opportunity to develop a large knowledge base on best practices in the trade show industry. We use this knowledge to help our clients solve problems and offer solutions
TEAM is a highly efficient tool for Event and Association Management. But don't just take our word for it—here are some reviews from our satisfied customers.
Relationships are critical to the success of event management. TEAM™ is the tool that provides our association with a complete history of our delegates and their companies. This ease of information entry and access has increased the level of customer service, accuracy of data and professionalism that we have been able to provide our members and develop better relationships. As we continue to build a delegate-driven show, ISSI continues to be to customer-driven, partnering with us to build a better event management tool by responding to our customizing and training needs.
We have been working with the TEAM system and staff since 2005. We use the system to manage our registration for over 6,000 delegates and our business to business appointment scheduling - with over 100,000 appointments scheduled in 2018. Over the years the TEAM have provided us with many customizations and solutions to support our growth and desire to continuously improve our event. As such, the scope of their involvement in our event has grown considerably. The TEAM team are always willing to go above and beyond what is required to make sure we are satisfied. They listen to our needs and come up with great solutions that help continue meeting the needs of our members and to ensuring the success of our event.
We have found ISSI to be an excellent partner. They have brought their considerable knowledge and experience to the fore for the benefit of our projects. The team are very responsive and customer focused. We have worked constructively with ISSI through the design and build stages of our membership and event platforms.
TEAM are a professional group, always available and committed to providing excellent customer/delegate and client service and experience. The greatest feature for my team is the ability to address and respond to delegate inquiries and service their requests (name changes, billing, appointments and requests) and be able to make these changes immediately in the administration module. Using TEAM has allowed us to have greater connection with the +1,600 international delegates at our event.
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