Put our team on the frontline of your organization
We take all attendee and member support needs off your plate to give you the time and the space to focus on event planning and association management.
Frontline Customer Service
We provide phone, email and online chat assistance to you members and attendees in a friendly, professional and timely manner.
Data Entry
Data entry goes hand in hand with frontline service. We perform a number of supporting data entry tasks such as processing new memberships, renewals, registrations, name changes and cancellations.
Prospecting
Maximizing membership and attendance is an important aspect of event and association management, however it can be a time consuming task. We run outbound prospecting campaigns for you by regularly phoning or emailing your potential member and attendees.
Onsite Registration
Safely leave your attendees in our hands – we will take care of all the onsite registration needs from badges to check-in.
Support Manual
Every event and association has specific policies and procedures. We record all these in our support manual so you can rest assured that your members and attendees are receiving correct and consistent service.