The TEAM™ Team

We have more than 100 years of combined experience managing events all over the world, and we can help you, too!

Ed Knowling

President

Ed has been in the event management and software industries for over 30 years. He genuinely cares about your event and will always go above and beyond to help you reach your goals. 

CEO

Moh started with ISSI in 2008 and now oversees all TEAM™ development. He is the king of sensible solutions and will think outside the box to achieve the best outcome. 

COO

Brigit’s focus is on continuously improving TEAM™ and building strong relationships with clients. She joined ISSI in 2006 and has had her hand in just about every project since. She enjoys working with clients and providing the best solution to fit their needs.

Hector Herrera

Senior Project Manager

Everybody loves Hector! He is our multi-lingual specialist and manages all our Spanish and French speaking clients. Hector has been working with TEAM™ since 2013.

Angelica Garcia

Project Manager

Angelica has made a career out of event management so has a wealth of experience from a client’s perspective. She loves helping people achieve their event vision.

Yamel Escudero

Project Manager

Yamel has been working in the hospitality industry since 2009. Throughout her career she has focussed on continual improvement and creating positive relationships.

Mohammed El Shinnawi

Lead Software Engineer

Mohammed manages the day to day TEAM™ development tasks and the development team. He works tirelessly to ensure the timely and complete delivery of all modules and new features. 

Ken Schmidt

Lead Software Engineer

Ken is the smartest and most thorough person we know. He has been with ISSI since 1997, so has an incredible amount of industry knowledge. 

Dave Carroll

Designer and Developer

Dave makes us look good! He works on our mobile app and the design of all our front-facing tools. He is also an ISSI legend, having started in 1999.

Mahmod Anis

Software Engineer

Anis maintains client databases and works on development projects.

Ahmed Hesham

Software Engineer

Ahmed maintains client databases and works on development projects. 

Victor Barragan

Frontline Support Specialist

Victor provides friendly and comprehensive support to our clients’ members and attendees. His constant and reliable assistance takes a load off their shoulders and frees up time to focus on growing the association and planning the event. 

Diana Vazquez

Frontline Support Specialist 

Diana helps out with the Member and Attendee support, and is responsible for supporting those in the Pacific timezone. 

Ana Delgado

Frontline Support Specialist

With a decade of hospitality experience, Ana blends vibrant energy and a positive attitude to deliver exceptional service. Constantly seeking improvement, they are always ready to help with a contagious smile.

Olivia Knowling

Sales and Marketing Specialist

Olivia is in charge of our marketing and sales at TEAM. Her focus is on spreading brand awareness through social media and contacting new prospective clients.